Sessions

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Connect with attendees at the Welcome Reception located near the Registration Desk in the Earth Expo Center. Reception sponsored by 

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Join OESP at their Annual Golf Outing to raise funds to support the Dave Nelsen Scholarship Fund. .

A business-owner focused training on using Resideo's connected products and platform to drive leads, support service-based business models, and build lasting customer loyalty.  This course explores how thermostats, water leak detection, and whole-home solutions can be packaged into service offerings that create recurring revenue, strengthen branding, and keep customers connected to your business long after the install.

The severe winter of ‘25-’26 illustrated how important being proactive with outside fuel tanks is. Assuring reliable cold weather performance is crucial as we move to renewable fuels. This presentation provides a practical, field-focused overview of how to install, maintain, and prepare outside tanks for whatever future winters may bring.

Marketing technology can be overwhelming. From texting to marketing automation to social media, the list of tools you can use to promote your business is extensive. Where’s the best place to start? This session offers practical tips and tricks for incorporating technology into your marketing strategy—in a straightforward and manageable way. Start with the basics and learn how you can grow your marketing tech stack over time.

Thinking about flat rate pricing but worried it’ll blow up your team? This session cuts through the noise and shows how to transition from time & material to flat rate without losing technicians, trust, or control of the service call. Built on real-world experience, not theory. .

The most successful home service businesses are no longer focused on simply generating more leads. Instead, they are learning how to scale by managing the relationship between customer demand, technician capacity, and customer experience. Every missed call, delayed follow-up, or overloaded schedule represents lost revenue and operational strain. This session explores how AI is helping operators respond instantly to demand, prioritize the right jobs, balance workloads, and improve consistency without adding headcount. Attendees will learn practical strategies for distributing work more evenly, improving booking outcomes, and building a more predictable, scalable operation.

As fuel markets evolve toward low-carbon liquid energy, the composition and behavior of today’s fuels have fundamentally changed. Ultra-low sulfur heating oil and diesel have become more susceptible to absorbing water; biodiesel blends introduce solvency and cold-flow challenges; renewable diesel behaves differently across storage systems; and ethanol-blended gasoline is increasingly vulnerable to phase separation and corrosion.   This session delivers a holistic framework for managing fuel quality throughout the entire fuel lifecycle of bulk storage, distribution, transportation, and end-use equipment. Rather than viewing additives as the sole answer, this approach integrates testing, monitoring, housekeeping, and treatment strategies that help marketers, fleets, heating fuel dealers, and terminal operators protect their assets and improve reliability.